Terms & Conditions

Terms and Conditions

Acceptance of the Terms

By accessing or using our platform, you agree to be bound by these Terms and Conditions ("Agreement"). If you do not agree with any part of this Agreement, please do not use our platform.

Eligibility Requirements

You must meet certain eligibility requirements to use our platform. These include:

  • Being at least 18 years old (or the age required for gambling in your jurisdiction)
  • Having a valid account
  • Providing accurate identification and contact information

We reserve the right to change these requirements or add new ones as necessary.

Minimum Age Requirements

You must be at least 18 years old to use our platform. We may request verification of your age, including proof of government-issued ID.

Geographic Restrictions

Our platform is only available in certain jurisdictions. You are not permitted to access or use our platform if you are located outside these jurisdictions.

  • Currently, our platform is only accessible from within the United States.
  • Users in Canada may be subject to additional restrictions and requirements due to Canadian laws and regulations.

Account Registration Rules

When creating an account on our platform, you must provide accurate information. This includes:

  • Valid email address
  • Unique username and password
  • Government-issued ID

You are responsible for maintaining the security of your login credentials.

One-Account-Per-User Policies

Each user is limited to one account only. We reserve the right to suspend or close any additional accounts we identify as belonging to you.

Identity Verification and KYC

We may request verification of your identity, including:

  • Government-issued ID
  • Proof of address

This is necessary for compliance with anti-money laundering regulations.

Account Accuracy Obligations

You are responsible for maintaining the accuracy of your account information. This includes updating any changes to your personal details or contact information.

Account Security Responsibilities

You are responsible for securing your login credentials and keeping them confidential. We will not be liable if you lose access to your account due to unauthorized use.

Login Credentials and Password Protection

Please choose a strong, unique password and keep it confidential. You may need to change your password periodically or in certain circumstances (e.g., suspicious activity).

Restricted Behavior and Prohibited Activities

You agree not to engage in the following activities:

  • Multi-accounting
  • Cheating or exploiting game mechanics
  • Tampering with our platform's systems or security measures
  • Harassment, spamming, or other malicious behavior towards other users

We reserve the right to suspend or close your account if you breach these terms.

Bonus and Promotion Rules

Bonuses and promotions may have specific rules and conditions. You must read and agree to any applicable bonus terms before claiming a promotion.

Wagering and Gameplay Conditions

All gameplay is subject to our standard rules, including wagering requirements for bonuses or progressive jackpots.

Bonus Abuse Prevention

We reserve the right to cancel or void bonuses if we suspect abuse of our promotional offers.

Deposits and Withdrawals (subject to change)

Subject to applicable regulations and our policies:

  • We may require additional verification for certain deposit methods.
  • Some payment providers or banks may charge fees or restrict access to funds in your account.

Verification Before Withdrawals

We reserve the right to request identification or proof of address before processing withdrawals. This is necessary for compliance with anti-money laundering regulations.

Processing and Review Procedures

Withdrawal requests will be processed as soon as possible, subject to any applicable review procedures or regulatory requirements.

Responsible Gambling Expectations

You acknowledge that you are accessing our platform at your own risk. We encourage responsible gaming habits:

  • Set deposit limits
  • Activate cool-off periods or self-exclusion if necessary

If we identify potential issues with your account, we may request additional information or take steps to prevent further access.

Self-Exclusion and Account Restrictions

We offer the option for you to self-exclude from our platform for a specified period. This is a permanent decision that will block your access during this time. If you wish to resume gaming after the self-exclusion period, please contact us through official channels for assistance.

Additionally, we reserve the right to suspend or close accounts deemed to be at risk of problem gambling.

Game Fairness and RNG Systems

Our games are designed with random number generators (RNG) to ensure fairness. We do not use any external algorithms that could compromise the integrity of our gameplay.

Technical Interruptions or Voided Gameplay

In exceptional circumstances, we may temporarily suspend access to certain features or close an account due to system upgrades or maintenance. This will be done in consultation with regulatory authorities where necessary.

If gameplay is interrupted or voided for a specific reason (e.g., technical failure), you may receive compensation in accordance with our policies and regulations governing the particular situation.

Suspension or Closure of Accounts

We reserve the right to suspend or close your account without prior notice if:

  • We suspect fraud, abuse, or unauthorized access
  • You have provided inaccurate information
  • You breach any applicable laws or regulations

In case we need to withdraw from our business operations temporarily (or permanently), you may not be able to recover deposits and balances.

Intellectual Property and Platform Ownership

All content on our platform remains the intellectual property of Pennsylvania Lottery. Any unauthorized reproduction, distribution, modification, or use is strictly prohibited.

Our software and systems are owned by Scientific Games as a licensed supplier under an agreement between us (Pennsylvania Lottery) and them.

Limitation of Liability

In no event will we be liable for indirect, consequential, or punitive damages arising from our services. Our maximum liability to you shall not exceed the amount deposited into your account in accordance with applicable law.

Modification of Terms

We reserve the right to modify these Terms at any time without prior notice, subject to regulatory approval as necessary. You will be bound by all updated terms when using or accessing the platform.

Contact or Support Guidance

If you require assistance or have questions about this Agreement or our services, please contact:

  • By email
  • By phone: 1-833-530-PLAY (7529)
  • Through live chat on our website