Contact us

Contact Us

At Pennsylvania Lottery, we are committed to providing you with the best possible support experience. We understand that sometimes things don't go as planned, and we're here to help.

Live Chat Support

Our live chat service is available 24/7 for general questions about our platform. Please note that if your issue requires more in-depth assistance or technical troubleshooting, a member of our team may ask you to email us at support@Pennsylvania Lottery.com so they can provide the best possible solution.

  • Available: All hours, including weekends and holidays
  • Contact Us through our website by clicking on "Live Chat" in the top right corner

Email Support

You can reach out to us via email for more complex issues or if you need assistance with something that's not available through our help-centre. Our team is dedicated to responding as quickly as possible, but please allow up to 48 hours for a response.

  • Available: All hours, including weekends and holidays
  • Email 

Help-Centre Access

Before reaching out to us directly, we encourage you to explore our help-centre. Our FAQ section is regularly updated with information on common issues, new features, and best practices. You can access the help-centre from our website by clicking on "Help" in the top right corner.

  • Available: All hours, including weekends and holidays
  • Accessible through our website

Verification or Account-Help Support

If you need assistance with account-related matters such as login issues, verification, or responsible gambling guidance, please contact us via email. We will do our best to resolve your issue promptly.

  • Available: All hours, including weekends and holidays
  • Email 

Responsible Gambling Assistance

At Pennsylvania Lottery, we take responsible gaming very seriously. If you're struggling with gambling-related issues or need guidance on setting limits, please reach out to us via email. We are committed to providing a safe and supportive environment for all our users.

  • Available: All hours, including weekends and holidays
  • Email

Technical Support

For technical issues or problems with the platform, please contact us via email. We will do our best to resolve your issue promptly.

  • Available: All hours, including weekends and holidays
  • Email